I can't sign in

Almost every sign-in problem is one of these three.

1. Wrong door

There are two ways in: email and password, and Continue with Google. They are not interchangeable.

Signed up with Google? The email form will not let you in. Use Continue with Google. Signed up with email and a password? Google sign-in with the same address can create a second, empty workspace. It looks like everything you made has vanished. It has not. Sign out, and come back in the way you originally signed up.

2. Wrong password

Check the email address letter by letter first. One wrong character is the most common cause of a password suddenly not working.

Then use Forgot password on the login page. The reset link goes to the email on the account; if it is not there in a few minutes, check spam.

Note: if you signed up with Google, there is no Spintaxify password. Nothing to reset here; it is your Google password that counts.

3. No verification email

New email accounts have to confirm their address before signing in works. Look in spam and promotions for the verification email. Signing in again triggers a fresh one.

Still stuck? Contact us from the email on your account, and tell us which method you used when you signed up.